Date: Fri, 12 Sep 2003 18:23:23 -0700
From: Yahoo!Account Services <>
To: Lina Inverse <>
Subject: Re: Unlock Your Yahoo! Account

Hello,

Thank you for writing to Yahoo! Account Services.

In order for us to assist you in the most efficient manner possible, we
will need you to provide all of the information requested below.
Without the proper verification information, we may be unable to provide
further assistance.

Please reply to this email and provide all of the following:

1. Yahoo! ID

2. Date of birth (mm-dd-yyyy)

3. ZIP/Postal Code

4. Country

5. The alternate email address that is currently listed

6. Your new desired alternate email address, if it needs to be updated 
(please note that this address cannot be a Yahoo! Mail address)

7. Challenge Question and Secret Answer, if applicable.

Thank you again for contacting Yahoo! Customer Care.

Regards,

Yahoo! Customer Care

For assistance with all Yahoo! services, please visit:

   http://help.yahoo.com/



Original Message Follows:
-------------------------

	To whom it may concern:
	I have a Yahoo! ID registered through this email address: [my Yahoo ID]
	I've forgotten my password, but when I go to the recovery page and
type in my birthday/zip code it tells me I'm not matching my user
info. I've moved around a bit lately so I've tried different zipcodes
and
they all failed.
	I recently tried to log in to Yahoo! games and when I attempted to
play Literati, it told me I was underage. My birthday is [my DOB]; I
suspect there's something very wrong with my userinfo.
	But I can't get my password to get in and FIX it.
	If you have some sort of potential resolution for this I'd be
pleased, as I also use Hotjobs to send resumes to prospective employers
and am needing to do so right now.
	Thank you for your time.
	>Todd Harper ([my addy])